Most recent iPhone, Samsung Galaxy, and Google Pixel models support eSIM. Dial *#06# — if you see an EID, your device supports eSIM.

Read more → https://roamvy.com/compatibility/

Go to your phone settings → Mobile/Cellular → check “Carrier Lock” (iPhone) or “SIM status” (Android). It should show “Unlocked.”

Read more → https://roamvy.com/compatibility/

We recommend installing the eSIM anytime, it will only activate once you arrive at your destination.

After purchase, tap install esim in mobile app or scan the QR code or enter details manually. Then, turn on “Data Roaming” and select the Roamvy eSIM as default mobile data.

Read more → https://roamvy.com/help-center/installing-activating-your-esim/

Yes. Most devices support multiple eSIMs, though only one can be active at a time (some support dual active).

As of now, all Roamvy plans are data-only. You can use apps like WhatsApp, FaceTime, or Skype for calls and messages.

Roamvy covers 200+ destinations worldwide, with global, regional, and country-specific plans.

Read more → https://roamvy.com/help-center/countries-coverage/

You can purchase a top-up directly in your Roamvy account. The data will be added to your existing eSIM profile.

No. Unused data expires at the end of your plan validity.

We accept major credit/debit cards, Apple Pay, Google Pay, and other secure payment options.

Refunds are available if the issue is confirmed by our support team and your device is compatible/unlocked.
 

Read more → https://roamvy.com/help-center/payments-billing-refund/

Restart your phone, enable roaming, and check APN settings. If issues persist, contact support.

Some networks require manual APN setup. Instructions are included in your installation email.

You can install the eSIM again by scanning QR code by visiting my eSIM page on web or mobile app.

Yes, you can use your phone’s hotspot/tethering to share data.

Log in to your Roamvy account or check directly in your phone’s data settings.

Roam Miles are our loyalty points. You earn them on every purchase and can redeem them for discounts.

Roam Miles expire 12 months after the purchase date.

Membership tiers (Explorer, Globetrotter, Jetsetter) give you extra perks and rewards.

Invite friends → they get a discount on their first plan → you earn Roam Miles or credits.

No. Only one promo code or discount can be applied per purchase.

Eligible users can claim one Free Trial eSIM in select destinations. Offer valid for new accounts only.

All Roamvy plans are prepaid — no contracts or recurring charges.

Each plan is valid for the duration shown at purchase (e.g., 7, 15, or 30 days), starting from activation.

Your data will stop once the plan is used up. You can top up anytime to continue using your eSIM.

No. It will stop working automatically. You can remove it if you prefer to free space.

No. Once activated, eSIMs are locked to the original device and cannot be paused or transferred.

Yes, you can keep your physical SIM active for calls/SMS while using Roamvy eSIM for data.

Yes, data roaming must be enabled for the eSIM to connect abroad.

No. eSIMs are data-only; your regular phone number stays active on your primary SIM.

Yes. You can install the eSIM before your trip. The data plan will activate automatically once you land in your destination country.

No, eSIMs rely on local mobile networks. They don’t connect in-flight or at sea.

Yes, tethering is supported in most countries and plans.

Yes, an account is needed to manage your plans, top-ups, and Roam Miles.

Yes, we use industry-standard encryption and secure payment gateways like Stripe, Apple Pay, and Google Pay.

Yes, contact us for bulk/team packages and reseller options.

You can reach our support team through the Help Center → Contact Support, or email support@roamvy.com anytime.