You can delete your Roamvy account directly from the website or app:

1. Log in to your Roamvy account.
2. Go to the menu and select Delete Account.
3. Choose a reason for deletion from the dropdown.
4. Tap Submit.

⚠️ Important: Deleting your account is permanent. All saved eSIMs, rewards, and account history will be lost and cannot be restored.

If you need help before deleting, you can also contact us at support@roamvy.com

No. An account is required to access your eSIM QR code, view usage, and manage your data.

Click 'Forgot password' on the login screen and follow the instructions. You'll receive an email with a reset link.

You can create a Roamvy account in seconds via the Roamvy website or mobile app.

Sign up using:

• Your email address, or

• Your Google, Facebook, or Apple login

Once logged in, you can:

• Purchase and manage eSIMs

• Check your data balance and expiry

• Access QR codes and installation instructions

1. Log in to your Roamvy account via the website or app.
2. Go to My eSIMs page.
3. Select View Details for your active plan.
4. On the eSIM detail page, tap the purple “Top Up” button in the top-right corner.
5. The page will automatically scroll down to display available top-up options.
6. Choose your preferred data pack and complete the payment.
7. Your eSIM will be updated instantly with the new data.

iPhone:
Go to Settings > Cellular > Select the Roamvy eSIM > Remove.

Android:
Go to Settings > Network & Internet > SIMs (on some models: Settings > Connections > SIM Manager) > Roamvy > Delete/Remove.