Refunds may be issued for unused eSIMs within a specific period after purchase.

Email support@roamvy.com with your order ID and reason.

Refunds are typically processed within 5–10 business days depending on your payment provider.

If your eSIM doesn’t activate or fails to connect to a network, don’t worry — we’re here to help.

Please contact Roamvy Support, and we’ll assist you with troubleshooting.

If the issue can’t be resolved, we’ll issue a refund where applicable.

By default, prices are displayed in USD.

You can change to your preferred currency anytime from the top-right corner of the homepage.

We accept major credit and debit cards, Apple Pay, Google Pay, and PayPal.

After your purchase, your receipt is sent to the email address you used at checkout. It includes your eSIM details, plan information, and activation instructions.

You can also view and download your receipt anytime by logging into your Roamvy account and going to the My Orders section.